Shipping & Delivery Policy

Last Updated: August 17, 2026

At Amator.fun, we understand that privacy, care, and reliability are especially important when shipping personal and intimate products. This Shipping & Delivery Policy explains how orders are processed, shipped, delivered, and handled.

  1. Order Processing

Order processing times depend on whether the product is in stock, customized, or made to order.

In-stock products may generally be prepared for shipment after payment and order details have been confirmed.

Customized or made-to-order products require additional production time. Estimated production and delivery timelines may vary depending on the product, material, configuration, customization options, destination, and carrier availability.

Any estimated processing or delivery time shown on our website or communicated by our team is an estimate and is not a guaranteed delivery date unless expressly stated otherwise in writing.

  1. U.S. Warehouse Orders

Certain products may be available from inventory located in the United States.

Availability is subject to change and is not guaranteed until the order has been confirmed.

Orders shipped from U.S. inventory may generally have shorter delivery times than products manufactured or shipped internationally.

The actual shipping method and delivery timeframe will depend on the product size, weight, destination, carrier, and delivery service selected.

  1. Customized and Made-to-Order Products

Some Amator.fun products may be customized or manufactured specifically according to the customer’s selected specifications.

Production time varies depending on the product and customization requested.

Where applicable, we may provide photographs or other confirmation of the completed product before shipment.

Customers are responsible for carefully reviewing and confirming product specifications, customization selections, shipping information, and any pre-shipment confirmation provided.

Once production or customization has begun, changes or cancellations may be limited or unavailable.

Please refer to our Refund & Returns Policy for additional information.

  1. Shipping Charges

Shipping charges may vary depending on:

  • Product size and weight;
  • Shipping destination;
  • Shipping method;
  • Carrier;
  • Warehouse location;
  • International shipping requirements;
  • Remote or limited-access destinations; and
  • Optional delivery services.

Any applicable shipping charge will be communicated during checkout, during order confirmation, or before the order is finalized where a separate freight quotation is required.

Certain remote locations, islands, or special-delivery areas may require additional shipping charges.

  1. Discreet Packaging

Customer privacy is important to us.

Where reasonably possible, orders are shipped using discreet outer packaging that does not unnecessarily identify the nature of the product.

However, shipping labels, customs documents, carrier requirements, or legal requirements may require certain sender, product, or shipment information to appear on or accompany the package.

  1. Large and Heavy Products

Many products sold by Amator.fun are oversized or heavy items.

Depending on the product and destination, delivery may be handled by parcel carrier, freight carrier, specialty delivery provider, or another logistics service.

Customers are responsible for ensuring that the delivery location is reasonably accessible for the selected delivery method.

Standard freight or carrier delivery may not include carrying the product inside the residence, unpacking, assembly, placement, setup, or removal of packaging unless those services are specifically included or purchased.

  1. White Glove Delivery

Where available, Amator.fun may offer optional White Glove Delivery or related premium delivery services.

Depending on the service selected and the customer’s location, these services may include scheduled delivery, indoor placement, unpacking, basic setup assistance, or other services specifically described at the time of purchase.

White Glove Delivery is not available in all locations and may require an additional fee.

The exact scope of service will be confirmed before delivery.

  1. Delivery Appointments and Customer Availability

Some freight, oversized, or White Glove deliveries may require a scheduled delivery appointment.

Customers are responsible for providing accurate contact information and being available during the agreed delivery window.

Additional carrier charges resulting from missed appointments, refused delivery, incorrect addresses, inaccessible delivery locations, or repeated delivery attempts may be the customer’s responsibility where permitted by law.

  1. Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

Please review your shipping information carefully before submitting your order.

If an address change is requested after an order has entered production or shipment processing, we cannot guarantee that the change can be made.

Additional fees resulting from an address correction, rerouting request, or reshipment may be charged to the customer where appropriate.

  1. Tracking Information

When tracking information is available, it may be provided after the shipment has been processed by the carrier.

Tracking information may not update immediately after a shipping label is created.

Large freight shipments or specialized delivery services may use different tracking or appointment procedures.

  1. International Shipping

Certain products may be shipped internationally.

International orders may be subject to customs procedures, import restrictions, duties, taxes, brokerage charges, VAT, or other governmental fees.

Unless expressly stated otherwise at the time of purchase, customers are responsible for applicable import duties, taxes, customs charges, and other destination-country fees.

Customers are also responsible for ensuring that the products they order may legally be imported, possessed, and received in their destination jurisdiction.

Customs processing may cause delays beyond our control.

  1. Delivery Times

Delivery estimates are provided for convenience and may vary.

Delays may occur because of circumstances outside our reasonable control, including:

  • Carrier delays;
  • Weather;
  • Customs processing;
  • Transportation disruptions;
  • High shipping volume;
  • Manufacturing delays;
  • Supply-chain disruptions;
  • Incorrect or incomplete shipping information;
  • Remote delivery locations; or
  • Other events beyond our reasonable control.

We will make reasonable efforts to assist customers when shipment issues occur, but we cannot guarantee carrier transit times.

If we learn that we cannot ship an order within the timeframe stated at the time of purchase—or, if no timeframe was stated, within the period required by applicable law—we will notify the customer and provide a revised estimated shipment date.

Where required by applicable law, the customer will have the option to consent to the delay or cancel the unshipped order and receive a prompt refund of the amounts paid for the unshipped merchandise, including applicable shipping and handling charges.

If we do not receive any consent required by applicable law, Amator.fun may cancel the affected order and issue the required refund.

  1. Inspecting Your Shipment

Customers should inspect the exterior packaging upon delivery whenever reasonably possible.

If there is visible damage to the packaging, please photograph the package before opening it.

After opening the shipment, inspect the product as soon as reasonably possible.

If you believe the product was damaged during shipping, contact Amator.fun promptly and provide:

  • Your order number;
  • Photographs of the outer packaging;
  • Photographs of the shipping label;
  • Photographs or video showing the damage; and
  • Any other information reasonably requested to assist with the shipping claim.

Please retain the original packaging until the matter has been reviewed.

  1. Shipping Damage

Claims involving shipping damage may be subject to carrier requirements and deadlines.

Amator.fun will make reasonable efforts to assist with legitimate shipping-damage claims.

Resolution may depend on the circumstances of the shipment, carrier investigation, insurance coverage, documentation provided, and applicable law.

Please do not discard damaged packaging or shipping materials until you have been advised that they are no longer needed.

  1. Lost or Delayed Shipments

If tracking information indicates an unusual delay or you believe your shipment may be lost, please contact us.

We may work with the applicable carrier or logistics provider to investigate the shipment.

A carrier investigation may be required before a shipment can be considered lost.

  1. Refused or Undeliverable Shipments

If a shipment is refused, returned because of an incorrect address, or deemed undeliverable for reasons attributable to the customer, additional shipping, storage, handling, return-freight, or reshipment charges may apply where permitted by law.

Customized or made-to-order products may also be subject to the terms of our Refund & Returns Policy.

  1. Risk of Loss and Title

Risk of loss and title for products will transfer as provided by applicable law and the terms governing the applicable shipment.

Nothing in this Policy is intended to limit any rights or remedies that cannot legally be limited or waived.

  1. Changes to This Policy

We may update this Shipping & Delivery Policy from time to time to reflect changes in our shipping practices, services, carriers, business operations, or legal requirements.

The updated version will be posted on this page with a revised “Last Updated” date.

  1. Contact Us

If you have questions regarding shipping, delivery, or an existing order, please contact us:

Amator.fun
Email: amatorinfo@yahoo.com

Mailing Address: P.O. Box 100, Newburg, MD 20664
United States